Contact Hornets Nest Plumbing
The fastest way to reach us is the phone. A real person answers 24/7, and for emergencies we help you shut off the water while a plumber heads your way.
Call for the fastest help
Plumbing problems are easier to sort out in a two minute conversation than a form. Tell us what is happening and we will give you a straight answer, a fair price, and a realistic arrival window, all on the same call. No waiting on an email reply while water spreads.
Prefer to write? Email works too, though the phone is quicker for anything that needs attention today.
- A real person answers, open 24 hours, seven days a week
- Flat price quoted before any work starts
- Same-day appointments across the Charlotte metro
- Licensed and insured plumbers
What happens when you call
A real person answers, 24 hours a day, seven days a week. You describe what is going on, we ask a few questions, and if it is urgent we help you stop the water right then, before anyone is even in a truck. For anything that is not an emergency, we set a time that works for you and we show up in that window, not a four hour maybe.
At the house, the plumber diagnoses the problem and gives you one flat price for the fix. You say yes or no before any work starts. The diagnostic fee, usually $49 to $89 during regular hours, gets credited toward the repair on most jobs. If the honest answer is that the fix can wait or that you can handle it yourself, you will hear that too.
If you are outside our usual area or the job needs a specialty we do not carry, we will say so up front and point you to someone who fits, instead of taking a job we should not.